Your Health Is Important to Us
As our valued customers, we want you to know we continue to diligently monitor the COVID-19 crisis closely and will post updates as needed. The executive team is meeting daily to discuss the current situation and put appropriate measures in place.
For the health and safety of our customers, colleagues and the
community, effective Monday, March 23, 2020, we are modifying our service model and you will be able to enter the bank by appointment only. You can make an appointment at [email protected] or our main customer service line at 608.837.4511. The following services are available by appointment:
- Open New Accounts
- Access Safe Deposit Box
- Apply for / Close on a loan
- Wire Requests
- Signature and Medallion Guarantees
We may ask you the following questions when you make your appointment. If you answer “Yes” to any of the questions, you can use one of our other convenient banking options cited below.
- Have you traveled by plane in the last 7 days?
- Have you attended any gatherings of more than 10 people in the last 7 days?
- Are you, or anyone in your household, sick or experiencing a fever?
- Are you wearing a medical mask?
Other Banking Options Available
You can conduct your day-to-day banking at our drive-thrus at our four locations in Sun Prairie and Cottage Grove and at our walk-up at our Main Street location.
Download the Bank of Sun Prairie Mobile Banking app from Google Play or Apple App Store.
Business Customers: Call our Business Solutions department during business hours at 608.467.1752 to easily enroll in Business Online.
Watch Out for Scams and Other Fraudulent Activity
Be wary of those who are trying to capitalize on fear and uncertainty. The Wisconsin Department of Financial Institutions (DFI) published a press release here as a reference to help keep your money and investments safe.
We take the safety and security of our customers’ money seriously. We take much care and caution in identifying our customers. If for any reason you feel uncomfortable or have been coerced to withdraw funds, please let us know immediately.
Your Money Is Safe with Us
Bank of Sun Prairie wants to help you understand the facts when it comes to your money. Bank of Sun Prairie is stable, well-capitalized and in a strong liquidity position − you can continue to bank with us and have the confidence knowing your money is safe.
You may remember we were named in 2019’s Top 200 Healthiest Banks in America and have continued to receive a “superior” rating as a Five-Star Bank by Bauer Financial. What this means is Bank of Sun Prairie has been independently reviewed by two top rating bodies of U.S. financial institutions. They both have provided exceptional reviews without guidance from Bank of Sun Prairie. So, while we are confident in the security, safety and stability of our bank, they are, too.
Bank of Sun Prairie’s deposits are also backed by the full faith and credit of the U.S. government, through the Federal Deposit Insurance Corporation (FDIC). FDIC deposit insurance covers each depositor, dollar-for-dollar, up to the FDIC insurance limit, including principal and any accrued interest. FDIC insurance covers all types of deposits received by a financial institution in its usual course of business, including savings and checking accounts, money market deposit accounts and time deposits such as certificates of deposit (CDs).
The FDIC is the best source for tools to determine deposit insurance coverage, including an online Electronic Deposit Insurance Estimator that can be found on the FDIC’s website at www.fdic.gov/edie.
Bank of Sun Prairie has been around for generations and has weathered many storms. We are here to serve our customers and communities for the long haul. We want our customers to know the facts and feel good about their decision to bank with us. We are here to answer any questions you may have and encourage you to reach out anytime at 608.837.4511 or [email protected].
Thank you for your continued confidence in Bank of Sun Prairie. Be well.
Looking for more information?
Centers for Disease Control and Prevention – Coronavirus Disease 2019 primary information page: https://www.cdc.gov/coronavirus/2019-ncov/index.html