Your Health Is Important to Us
As our valued customers, we want you to know we continue to diligently monitor the COVID-19 pandemic closely and will post updates as needed. The executive team is meeting regularly to discuss the current situation and put appropriate measures in place.
Our Lobbies Closed effective July 13, 2020. Available by Appointment at [email protected]
For the health and safety of our customers, colleagues, and the community, and to align with the Dane County Public Health Order, effective Monday, July 13, 2020, we are modifying our service model and you will be able to enter the bank by appointment only. You can make appointments via email at [email protected] or our main customer service line at 608.837.4511. The following services are available by appointment:
- Open New Accounts
- Access Safe Deposit Box
- Apply for / Close on a loan
- Wire Requests
- Signature and Medallion Guarantees
- Please do not make an appointment to enter the bank if you:
- Have a temperature over 100.4 degrees F;
- Are experiencing any COVID-19 symptoms (e.g. cough, shortness of breath, difficulty breathing or at least two of the following: fever, chills, muscle pain, headache, sore throat or new loss of taste or smell);
- Have been in direct contact with anyone diagnosed with COVID-19 within the last 14 days.
Other Banking Options Available
You can conduct your day-to-day banking at our drive-thrus at our four locations in Sun Prairie and Cottage Grove and at our walk-up at our Main Street location.
Download the Bank of Sun Prairie Mobile Banking app from Google Play™ or Apple® App Store.
Business Customers: Call our Business Solutions department during business hours at 608.467.1752 to easily enroll in Business Online.
Federal Economic Impact Payments (EIP)
The third round of federal economic impact payments, or stimulus payments, of up to $1,400 to eligible individuals, was signed on March 11, 2021. Single filers earning an adjusted gross income (AGI) up to $75,000, heads of household earning up to $112,500 will receive $1,400 and married couples earning up to $150,000 are eligible for $2,800 plus $1,400 for each dependent. Payment amounts are reduced for filers with incomes above those levels. Visit the IRS for more information.
Your income is determined from your 2020 tax return if you have already filed otherwise your 2019 tax return is used. For additional information, go to the IRS website at https://www.irs.gov/coronavirus-tax-relief-and-economic-impact-payments.
If your IRS tax refund is not directly deposited to your bank, paper checks and debit cards called the EIP Card are mailing to deliver payments as rapidly as possible. Visit the IRS Economic Impact Payment site for more information.
If you receive a check, deposit it using Bank of Sun Prairie Mobile Deposit or visit our drive-thrus open at each of our four locations in Sun Prairie and Cottage Grove or the walk-up station at our Main Street Sun Prairie location. You may also deposit your check at our ATM at our Grand Avenue Sun Prairie location.
There are also multiple ways you may transfer funds from an EIP Card to your existing bank account. Visit EIP Card FAQs for more information.
Fraud Alert: Economic Impact Relief Payments
With the distribution of Federal Economic Impact Payments comes the potential for bad actors to intervene and try to take advantage of this situation.
It can sometimes be difficult to distinguish the difference between a genuine email or message and a scam. Here are some key warning signs to look out for:
- The federal government’s official name for these payments is the “Federal Economic Impact Payment”. Watch out for the use of other names; it can sometimes signal fraud.
- No one should ask you to sign over your economic impact payment check to them.
- No one should contact you by phone, text, or social media for verification of your personal and/or banking information indicating it’s needed to receive or speed up your economic impact payment.
- No one should tell you in person, via text, email, or social media they can work on your behalf to speed up your economic impact payment or tax refund.
- Fake checks can be sent in the mail. You can sometimes pick out oddities on fraudulent checks if you look carefully.
- If you are asked to call in or enter information online about your check in order to cash it, do not do it.
- Do not click on links in emails or in texts claiming you can get your money faster by sending personal information or by clicking on links.
If you suspect anything fishy at all as it relates to the economic impact payments, or anything at all when it comes to your money, please contact us immediately. Bank of Sun Prairie is here for you and will guide you through your concerns. Call us at 608.837.4511 or email [email protected]. If you’d like to make an appointment, email us at [email protected]. All four of our drive-thrus in Sun Prairie and Cottage Grove and our Main Street Sun Prairie walk-up station are open.
We need to be safe in more ways than physical distancing at this time. Pay close attention to your bank accounts with Bank of Sun Prairie Online Banking, just enroll from the Online Banking Center log-in box on our home page. For our business customers, call our Business Solutions department at 608.467.1752 to enroll in Business Online.
Watch Out for Scams and Other Fraudulent Activity
We take the safety and security of your money seriously. Be wary of those who are trying to capitalize on fear and uncertainty. The Wisconsin Department of Financial Institutions (DFI) published a press release here as a reference to help keep your money and investments safe.
Scammers and fraudsters are rampant in this crisis. They are soliciting everything from “reserving a COVID-19 vaccination over the phone” and collecting credit card numbers and social security numbers to offering “advances” on the stimulus package from the federal government by asking for an upfront fee. There are email and text scams disguised as the Centers for Disease Control (CDC) and the World Health Organization (WHO) — they link to malicious malware giving cyber-criminals access to the victims’ data. Lots of fundraising scams are set up by fake charities claiming to be involved in fighting the spread of the coronavirus. And, there are telephone scams from fake hospitals and fraudulent products being sold online claiming to prevent, treat or cure COVID-19. Remote workers are also being targeted. As always, never click on unknown attachments or files.
Don’t fall for those claiming to be the Federal Deposit Insurance Corporation (FDIC), IRS, or Dept of Revenue asking for personal information or companies asking you to settle “late payments” with gift cards. Fraudsters are out there asking for people to invest in drug companies working on COVID-19 vaccines and some offering to rescue you from your mortgage and loan payments. Be wary of anyone you’ve been communicating with on social media and other “romance” websites who suddenly tells you they’ve hit desperate times and need money because of the virus.
Look out for fake utility people at your door demanding payment or your services will be shut off and for those you drive up to with a story they need money because of the virus. Do not allow people to coerce you to withdraw money — if you feel this is happening or you are uncomfortable in any way, let one of us at the bank know right away.
Your Money Is Safe with Us
Bank of Sun Prairie wants to help you understand the facts when it comes to your money. Bank of Sun Prairie is stable, well-capitalized, and in a strong liquidity position − you can continue to bank with us and have the confidence knowing your money is safe.
You may remember we were named in 2019’s Top 200 Healthiest Banks in America and have continued to receive a “superior” rating as a Five-Star Bank by Bauer Financial. What this means is Bank of Sun Prairie has been independently reviewed by two top rating bodies of U.S. financial institutions. They both have provided exceptional reviews without guidance from Bank of Sun Prairie. So, while we are confident in the security, safety, and stability of our bank, they are, too.
Bank of Sun Prairie’s deposits are also backed by the full faith and credit of the U.S. government, through the Federal Deposit Insurance Corporation (FDIC). FDIC deposit insurance covers each depositor, dollar-for-dollar, up to the FDIC insurance limit, including principal and any accrued interest. FDIC insurance covers all types of deposits received by a financial institution in its usual course of business, including savings and checking accounts, money market deposit accounts, and time deposits such as certificates of deposit (CDs).
The FDIC is the best source for tools to determine deposit insurance coverage, including an online Electronic Deposit Insurance Estimator that can be found on the FDIC’s website at www.fdic.gov/edie.
Bank of Sun Prairie has been around for generations and has weathered many storms. We are here to serve our customers and communities for the long haul. We want our customers to know the facts and feel good about their decision to bank with us. We are here to answer any questions you may have and encourage you to reach out anytime at 608.837.4511 or [email protected].
Thank you for your continued confidence in Bank of Sun Prairie. Be well.
Looking for more information?
Centers for Disease Control and Prevention – Coronavirus Disease 2019 primary information page: https://www.cdc.gov/coronavirus/2019-ncov/index.html