Online Banking Center

Your Health Is Important to Us

As our valued customers, we want you to know we continue to diligently monitor the COVID-19 crisis closely and will post updates as needed. The executive team is meeting regularly to discuss the current situation and put appropriate measures in place.

Our Lobbies Closed effective July 13, 2020. Available by Appointment at [email protected]

Bank Sun Prairie Cottage Grove Lobbies Closed Appointments Available Outdoor Sign
  • For the health and safety of our customers, colleagues and the community, and to align with the Dane County Public Health Order, effective Monday, July 13, 2020, we are modifying our service model and you will be able to enter the bank by appointment only. You can make appointments via email at [email protected] or our main customer service line at 608.837.4511. The following services are available by appointment:

    • Open New Accounts
    • Access Safe Deposit Box
    • Apply for / Close on a loan
    • Wire Requests
    • Signature and Medallion Guarantees
    • Notaries
  • Please do not make an appointment to enter the bank if you:
    • Have a temperature over 100.4 degrees F;
    • Are experiencing any COVID-19 symptoms (e.g. cough, shortness of breath, difficulty breathing or at least two of the following: fever, chills, muscle pain, headache, sore throat or new loss of taste or smell);
    • Have been in direct contact with anyone diagnosed with COVID-19 within the last 14 days.

Other Banking Options Available

You can conduct your day-to-day banking at our drive-thrus at our four locations in Sun Prairie and Cottage Grove and at our walk-up at our Main Street location.

We encourage you to enroll in Online Banking available 24/7 from anywhere through the Online Banking Center log-in box in the upper right corner of our home page at

Download the Bank of Sun Prairie Mobile Banking app from Google Play or Apple® App Store.

You may also access your accounts at our ATM locations at each branch and through our surcharge-free ATM alliance.

Business Customers: Call our Business Solutions department during business hours at 608.467.1752 to easily enroll in Business Online.

Federal Economic Impact Payments

The federal economic impact payments approved as part of the CARES Act are on their way. Most Americans will receive this payment in the coming weeks.

Here are the requirements to qualify for a payment:

  • You must have a Social Security Number
  • Your adjusted gross income is:
    • $99,000 for single filers
    • $198,000 for married filers
    • $136,500 for head of household filers (single, widowed or divorced with dependents)

The amount of payments to be expected are:

  • $1,200 for single filers making up to $75,000 and a partial payment for those at $75,000-$99,000.
  • $2,400 for married filers making up to $150,000 plus up to $500 for each qualifying child. And, a partial payment for those at $150,000-198,000.

Your income is determined from your tax return. If you have not filed your 2019 return yet, your 2018 tax return will be used. For additional information, go to the IRS website at:

If you qualify, your federal economic impact payment will be directly deposited to your bank account you use for your IRS tax refund starting the week of April 12, 2020. If your refund is not directly deposited to your bank, you will receive a check in the mail starting in May 2020. Go to the IRS website for information.

If you do receive a check, you can deposit it using Bank of Sun Prairie Mobile Deposit or visit our drive-thrus open at each of our four locations in Sun Prairie and Cottage Grove. There is also a walk-up station available at our Main Street Sun Prairie location. You may also deposit your check at our ATM at our Grand Avenue Sun Prairie location.

Fraud Alert: Economic Impact Relief Payments

We’re here to help you cut through the information that is sometimes confusing and coming at us from all directions.

For those who qualify, Federal Economic Impact Payments are starting to be disbursed this week. With all those payments going out comes the potential for bad actors to intervene and try to take advantage of this situation.

It can sometimes be difficult to distinguish the difference between a genuine email or message and scam. Here are some key warning signs to look out for:

  • The federal government’s official name of these payments is the “Federal Economic Impact Payment”. Watch out for the use of other names; it can sometimes signal fraud.
  • No one should ask you to sign over your economic impact payment check to them.
  • No one should contact you by phone, text or social media for verification of your personal and/or banking information indicating it’s needed to receive or speed up your economic impact payment.
  • No one should suggest to you in person, via text, email or social media they can work on your behalf to speed up your economic impact payment or tax refunds.
  • Fake checks can be sent in the mail. Mailed checks from the federal government won’t start going out until May. If you receive a check in the mail in April, it may be fraudulent. You can sometimes pick out oddities on fraudulent checks if you look carefully.
    • If you are asked to call in or enter information online about your check in order to cash it, do not do it.
  • Do not click on links in emails or in texts claiming you can get your money faster by sending personal information or by clicking on links.

If you suspect anything fishy at all as it relates to the economic impact payments, or anything at all when it comes to your money, please contact us immediately. Bank of Sun Prairie is here for you and will guide you through your concerns. Call us at 608.837.4511 or email [email protected]. If you’d like to make an appointment, email us at [email protected]. All four of our drive-thrus in Sun Prairie and Cottage Grove and our Main Street Sun Prairie walk-up station are open and staffed for you.

We need to be safe in more ways than physical distancing at this time. Pay close attention to your bank accounts with Bank of Sun Prairie Online Banking, just enroll from the Online Banking Center log-in box at our home page. For our business customers, call our Business Solutions department at 608.467.1752 to enroll in Business Online.

IRS Information: If your payment is not already pending or processed, you are able to add your bank account information at Get My Payment if you did not use direct deposit on your last tax return to receive a refund or when the deposit information you entered was inaccurate so you ended up receiving a mailed paper check. To help protect against fraud, the tool does not allow people to change direct deposit account information already on file with the IRS. Of note, if the IRS has your bank account information for making installment payments, they are unable to use it for direct deposit. Visit the IRS Economic Impact Payment site for more information.

Watch Out for Scams and Other Fraudulent Activity

We take the safety and security of your money seriously. Be wary of those who are trying to capitalize on fear and uncertainty. The Wisconsin Department of Financial Institutions (DFI) published a press release here as a reference to help keep your money and investments safe.

Scammers and fraudsters are rampant in this crisis. They are soliciting everything from “reserving a COVID-19 vaccination over the phone” and collecting credit card numbers and social security numbers to offering “advances” on the stimulus package from the federal government by asking for an upfront fee. There are email and text scams disguised as the Centers for Disease Control (CDC) and the World Health Organization (WHO) — they link to malicious malware giving cyber-criminals access to the victims’ data. Lots of fundraising scams are set up by fake charities claiming to be involved in fighting the spread of the coronavirus. And, there are telephone scams from fake hospitals and fraudulent products being sold online claiming to prevent, treat or cure COVID-19. Remote workers are also being targeted. As always, never click on unknown attachments or files.

Don’t fall for those claiming to be the Federal Deposit Insurance Corporation (FDIC), IRS or Dept of Revenue asking for personal information or companies asking you to settle “late payments” with gift cards. Fraudsters are out there asking for people to invest in drug companies working on COVID-19 vaccines and some offering to rescue you from your mortgage and loan payments. Be wary of anyone you’ve been communicating with on social media and other “romance” websites suddenly tells you they’ve hit desperate times and need money because of the virus.

Look out for fake utility people at your door demanding payment or your services will be shut off and for those you drive up to with a story they need money because of the virus. Do not allow people to coerce you to withdraw money — if you feel this is happening or you are uncomfortable in any way, let one of us at the bank know right away.

Contact us at our main customer service line at 608.837.4511 or at [email protected]. Drive-thrus at our four locations are open as is the walk-up station at Main Street. We are here to help.

Your Money Is Safe with Us

Bank of Sun Prairie wants to help you understand the facts when it comes to your money. Bank of Sun Prairie is stable, well-capitalized and in a strong liquidity position − you can continue to bank with us and have the confidence knowing your money is safe.

You may remember we were named in 2019’s Top 200 Healthiest Banks in America and have continued to receive a “superior” rating as a Five-Star Bank by Bauer Financial. What this means is Bank of Sun Prairie has been independently reviewed by two top rating bodies of U.S. financial institutions. They both have provided exceptional reviews without guidance from Bank of Sun Prairie. So, while we are confident in the security, safety and stability of our bank, they are, too.  

Bank of Sun Prairie’s deposits are also backed by the full faith and credit of the U.S. government, through the Federal Deposit Insurance Corporation (FDIC). FDIC deposit insurance covers each depositor, dollar-for-dollar, up to the FDIC insurance limit, including principal and any accrued interest. FDIC insurance covers all types of deposits received by a financial institution in its usual course of business, including savings and checking accounts, money market deposit accounts and time deposits such as certificates of deposit (CDs).

The FDIC is the best source for tools to determine deposit insurance coverage, including an online Electronic Deposit Insurance Estimator that can be found on the FDIC’s website at

Bank of Sun Prairie has been around for generations and has weathered many storms. We are here to serve our customers and communities for the long haul. We want our customers to know the facts and feel good about their decision to bank with us. We are here to answer any questions you may have and encourage you to reach out anytime at 608.837.4511 or [email protected].

Thank you for your continued confidence in Bank of Sun Prairie. Be well.


Looking for more information?

Centers for Disease Control and Prevention – Coronavirus Disease 2019 primary information page